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Free delivery on all NZ orders over $200

Sunset Surf & Turf
27 Queen Street, Waiuku, Auckland, New Zealand

Terms & Conditions

Our aim is to make shopping with Sunset Surf & Turf a pleasurable experience and provide the following information to assist you.

Payments

All our prices are in New Zealand Dollars (NZD).

We accept Bank Transfer, Visa, Mastercard, and Paypal.
Cheques are not accepted.

You can choose to purchase online and pay cash on collection.

For online orders where you use the credit card option, you will be taken directly to our secure payment portal where you can safely use your credit card details to pay your order. Hair Scene will never be able to see your credit card details.

Pricing

We do our utmost to make sure that our pricing is accurate. With over 100 products on offer, it could, however, happen that some of our pricing could be inaccurate.
We do therefore reserve the right to cancel any such orders for which pricing was wrong or inaccurate without further notice to the customer and refund these payments promptly.

Cancellation of Orders

In the unlikely event that the goods are unavailable, we reserve the right to refuse or cancel an order. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.

While we endeavour to ensure that the price and description of goods or services are accurate if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order we reserve the right to refuse or cancel the order.

We do therefore reserve the right to cancel any such orders for which pricing was wrong or inaccurate without further notice to the customer and refund these payments promptly.

Returns and Exchanges

Need to return a garment? No problem.

Garments purchased from the store for personal or family use can be returned within 7 working days provided they are returned in new condition and have not been worn, altered, damaged or soiled. Garments must have labels attached and be in the original packaging.
Items must be able to be returned to stock and sold as a new item.

Please Note:

  1. If garments are not returned in the above condition we reserve the right not to refund and return costs will be charged. Refunds are refunded to the original payment method. You are responsible for return shipping costs.
  2. We highly recommend using a track and trace courier service (The Post Office can do this for you, simply as for a track and trace Courier bag, and return to our address,

RETURN ADDRESS
ATTN: Returns
Sunset Surf & Turf
27 Queen St,
Waiuku 2123,
Auckland, New Zealand

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