Overseas Delivery Charges
If you wish to purchase an item as a gift and have it delivered to an overseas address, please contact us for delivery and pricing options.
The Ordering Process
When you place your order online you will receive an email confirming delivery and order details.
Delivery details must be to a street address as we do not courier to PO Boxes.
All deliveries to rural RD addresses will be via NZ Post.
We accept no responsibility for misplaced parcels if you provide an incorrect street address.
Processing Your Order
We process your order within two working days (excludes the weekend and public holidays) of the payment clearing.
Delivery
Aramex (formerly Fastway Couriers) are used for all city and suburban addresses.
New Zealand Post is used for rural deliveries.
We use Courier Tracking to minimise loss and damage to your products.
All deliveries are tracked by the courier company.
Courier companies will require your signature on receiving your products. Deliveries with NZ Post do not require signatures.