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Common queries answered

Frequently asked questions

North Island: No more than 3 working days
South Island: 3-4 working days 

Australia: 5-7 working days. 


Log In to your account, by either 

1) Click on the link at the top of the page header, or
2) Click on the link at the bottom of the mobile menu.

You can then change your details in there.

You can send us a message via this Contact Form if you have any worries, or if you have not received your parcel in the standard working days listed above.

Feel free to pick up the phone and give us a call  on (09) 235 9219, or alternatively you can submit your request via this Contact Form. We also welcome any feedback, comments, or suggestions you may have regarding the website and our products.

At this stage we only ship to within New Zealand & into Australia.

However if there is a product you would like, and you live in another country, send us a message, and we will sort out a shipping price and send you a PayPal request for payment.

Yes, we endeavor to get all items safely organised into one package.

Yes, we are happy to gift wrap. Just pick the gift-wrapping option in Stage 2 of the shopping cart called “Shipping and Checkout“.
This is a free service.
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On all orders over $200

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30 days money back guarantee

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We may be able to order it in for you!

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